Billing
Personal subscriptions are for one seat. Business subscriptions include three seats, with optional additional seats as shown in the plan selector. Monthly or yearly billing is selected before checkout. Review the amount, currency, billing interval, and seat count in the plan summary and payment provider’s checkout before confirming payment. Review the total in your order summary before confirming payment.
A subscription renews according to the interval presented at checkout until canceled. Keep your payment receipt and subscription details for your records.
Cancel a subscription
Sign in, open Account settings, and use the subscription cancellation controls. The website schedules cancellation at the end of the current billing period; access remains active through that period and the subscription will not renew. Cancellation does not itself request a refund. If the controls are unavailable or you cannot access your account, contact support@bindernow.com.
Refund requests
Monthly and yearly refund requests are reviewed case by case, subject to applicable law and approval by Binder’s operator. No automatic, prorated, or guaranteed refund is promised. Cancellation and a refund request are separate actions. To request review, email support@bindernow.com from your account email, include the charge date and a receipt or invoice reference, and explain the request. Do not email full payment-card numbers. Report duplicate or unauthorized charges promptly; they will be investigated and are not automatically approved or denied. This statement does not limit rights that cannot be waived under applicable law.